Terms of Service
Welcome to Fenix Capital.
By accessing our website, purchasing our products, or using any of our digital trading tools, indicators, software, and services, you agree to the following Terms of Service.
Please read carefully before using our platform.
If you do not agree with these terms, you should not use our products or services.
Simple. Civilized. Effective.
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1. Digital Products and Services
Fenix Capital provides digital products designed for traders, including but not limited to:
* Proprietary trading indicators
* NinjaTrader systems
* Professional trading tools
* Installation files and licenses
* Educational content and support materials
* Strategy enhancement resources
All products are delivered digitally and do not involve physical shipping.
You are purchasing access, functionality, and licensed usage—not ownership of intellectual property.
That distinction matters.
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2. No Financial Advice
All content, products, systems, indicators, and materials provided by Fenix Capital are for educational and informational purposes only.
Nothing provided should be interpreted as:
* Financial advice
* Investment advice
* Trading recommendations
* Legal advice
* Tax advice
* Portfolio management services
We do not guarantee profits, performance, or specific financial outcomes.
Trading decisions remain entirely your responsibility.
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3. Platform Compatibility
Certain products are specifically developed for third-party platforms such as NinjaTrader and similar professional trading environments.
Customers are responsible for verifying compatibility with their own platform setup before purchasing.
Fenix Capital is not responsible for issues caused by unsupported versions, external platform changes, broker limitations, or third-party software restrictions.
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4. Free Trial and Billing
Some products may include a 3-Day Free Trial before paid activation.
After the trial period ends, billing will occur automatically according to the selected subscription or payment plan unless canceled before the trial expires.
By starting a trial, the customer acknowledges and accepts this billing structure.
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5. Refund Policy
Due to the digital nature of our products, all paid sales are generally final after billing occurs.
Refunds are reviewed only under exceptional circumstances such as duplicate charges, billing errors, or confirmed technical failures that cannot be resolved.
Please review our full Refund Policy for complete details.
“Forgot to cancel” is not a business model.
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6. License and Intellectual Property
All indicators, software, files, strategies, designs, content, systems, branding, and proprietary materials remain the exclusive intellectual property of Fenix Capital.
Customers may not:
* Share product files
* Redistribute licenses
* Resell products
* Copy proprietary systems
* Reverse engineer indicators
* Reproduce training materials
* Use our products for unauthorized commercial distribution
Violation may result in immediate license termination and legal action where applicable.
We protect what we build.
Aggressively.
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7. Account Access and Security
Customers are responsible for maintaining the confidentiality of their purchase access, platform credentials, and license information.
Sharing login credentials or unauthorized account access may result in suspension or permanent restriction.
Your password should not be treated like community property.
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8. Limitation of Liability
Fenix Capital shall not be liable for:
* Trading losses
* Missed opportunities
* Platform downtime
* Broker execution issues
* Third-party platform failures
* Market volatility
* User misuse of products
* Improper installation or configuration
Trading carries risk.
Sometimes the market is the problem.
Sometimes the trader is.
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9. Modifications
We reserve the right to update, modify, or revise these Terms of Service at any time without prior notice.
Updated versions will be published on this website.
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10. Contact
For questions regarding these Terms of Service, support requests, billing issues, or licensing inquiries, please contact our team through the official support channels available on this website.
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Last updated: 2026.04.27